Website maintenance means keeping the website technically functional and making it possible to handle necessary small changes after launch.
GC’s website service includes hosting, technical maintenance, support and fixes to technical faults on the website in the monthly price. Small content changes have a separate allowance of 30 minutes per month. Technical fault fixes do not use this time.
Hosting, technical support and content changes are different things
| Situation | What is needed? | How does GC’s service handle it? |
|---|---|---|
| The website is kept online | Hosting and its management | Included in the ongoing service |
| A technical feature on the website breaks | Troubleshooting and a fix | Part of technical support, not deducted from content time |
| A price or contact detail changes | A small content update | Covered by the 30-minute monthly allowance |
| An existing image is replaced | A small content update | Covered by the same 30-minute allowance |
| A substantial new feature is needed | Work that needs separate planning | Scope and price are agreed before development |
With GC’s model, you do not need to work out separately whether a problem belongs to the hosting provider or the website developer. The same provider is responsible for the package.
What does the 30-minute update allowance mean?
The service includes up to 30 minutes of small adjustments and content updates per month.
Examples include:
- changing opening hours
- updating contact information
- changing a price
- correcting existing text
- replacing an image
- a small layout change
Unused time does not roll over to the next month. Technical faults and bugs are handled separately as part of ongoing technical support and do not reduce this allowance.
This makes ordinary small changes straightforward: you do not need to request a new quote every time a single detail on the website changes.
How to get a change started quickly
Send clear information about:
- which page needs the change
- which part is changing
- what new information should replace it
- when the change needs to be visible
For example:
On the Services page, the current price under "Window cleaning" is changing. Replace it with the attached new price from 1 November. Keep the rest of the text as it is.
When the new information is included from the start, the change can be made without unnecessary back-and-forth.
What if you need more changes?
If you need a content update that exceeds the monthly update allowance, a completely new page or a larger feature, the work is agreed separately before starting.
GC’s published price for separately agreed additional work is €50 + VAT per hour. See pricing.
A normal technical fault fix does not become additional work just because the month’s content-change allowance has already been used.
What search engine optimisation is included?
Search engine optimisation is included in GC’s website service. The site is set up with:
- page titles
- meta descriptions
- heading structure
- clear URLs
- a sitemap
- indexing settings
- image alt text
- a mobile-friendly implementation
See the full service description.
If your business later wants more extensive ongoing content or SEO development, this can be arranged as a separate package. The optimisation included in the website service ensures that the site is built with search engines and users in mind from the start.
Who keeps the business information up to date?
GC makes the agreed changes, but the business lets us know when its prices, services, contact details or opening hours change.
Once the new information has been supplied, you do not need to edit the website’s technical implementation yourself.
Also keep your domain and email-service subscriptions up to date. GC’s hosting is included in the website service. See the differences between domains, hosting and email.
Why does maintenance by the same provider make everyday work easier?
Because the same provider already knows the website.
When you need a small change or there is a technical problem, you do not have to find a new provider and bring them up to speed on the website’s structure.
In GC’s service, planning, copywriting, development, hosting and ongoing care form one package. This is one of the main advantages of an ongoing website service.
Tell us what your business needs and we can see whether GC’s website service suits your business.
At a glance
What does website maintenance mean? Keeping the website working, providing support, fixing faults and making agreed content changes.
Is hosting included in GC’s price? Yes.
Do technical faults use the 30-minute change allowance? No. Fixing technical faults is a separate part of ongoing support.